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Other tactics for student retention and delinquency and default prevention

  • Create a default prevention team and write a plan. The tactics can be very simple; it’s your execution that will make the difference.
  • Provide a calendar to students exiting your school - after you've marked their repayment start date on it.
  • Review your portfolio to identify students at high risk for default (if resources are limited, focus efforts on at-risk students).
  • Hire full-time default prevention staff to work with at-risk students and others who need assistance after they leave school.
  • Start a peer-counseling education program on campus and (do three core programs per semester (for example, lunch-and-learn, programs in residence halls, in classrooms).
  • Attend default aversion workshops when offered (ask your guaranty agency and lending partners for more information).
  • Develop resources and referral list for students with financial trouble (e.g., consumer credit counseling services, federal trade commission, etc.).
  • Share your successes with your peers.

The U.S. Department of Education’s Default Prevention and Management Team provides institutions with a wealth of information, including historical CDR rates, a Cohort Default Rate Guide, and a sample default management plan for institutions taking action to manage default rates.

The CCA Default Prevention Committee is drafting a default prevention plan. For more information, contact Tammy Halligan (TammyH@career.org).


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